I’m your friendly neighborhood ex-Microsoft guy to the rescue. I don’t work miracles, but I may be able to help you avoid unnecessary expenses. I am an officially registered LLC in Oregon, with a City of Wilsonville business license.

Some of the services I provide:

  • I can set up WiFi, or a new router for you. Or assist with buying a router that you own, thereby helping you avoid paying monthly rent for the stuff that your internet provider gives you.
  • Help with finding, installing, or printing to a WiFi printer
  • Debug networking problems (I can help you answer questions like “Is it me? Or is it my internet provider?” etc.)
  • Answers to questions on Mac or Windows setup or configuration
  • Light “data forensics”: possible recovery of deleted files.
  • Set up or advise on backup solutions
  • Anti-virus setup and configuration…or just advice
  • Replace your slow old hard drive with a super-fast SSD
  • Add RAM to your PC or Mac
  • Recover photos or documents from a “dead” PC or Mac
  • Environmentally responsible disposal of old equipment
  • Remote support — assuming your network is functional
  • Confused about what to buy? I can accompany you to Best Buy, Costco, Fry’s, etc. to make recommendations
  • If your PC is hopelessly slow, I can do a “PC reset” for you
  • General “how to” questions

In most cases, I’m a “house call” business, although I can sometimes do remote support if the conditions are right. I strive to be prompt with email inquiries, although replies to “after hours” inquiries may not happen until my next “business day”.

I also realize that people might be a little wary of a stranger coming to their house (or even opening up their computer to remote support), so feel free to email me: we can either discuss via email, or set up a phone call.

As above, I can also do remote support, i.e., take over your computer over the network, and fix things for you from afar. So if we are already acquainted, you may want to choose this route.